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Title

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Leasing Coordinator

Description

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We are looking for a dedicated and detail-oriented Leasing Coordinator to join our team. The ideal candidate will be responsible for managing all aspects of the leasing process, from initial contact with prospective tenants to lease signing and move-in coordination. This role requires excellent communication skills, a strong understanding of leasing regulations, and the ability to handle multiple tasks simultaneously. The Leasing Coordinator will work closely with property managers, maintenance teams, and other staff to ensure a smooth and efficient leasing process. Key responsibilities include conducting property tours, processing applications, preparing lease agreements, and maintaining accurate records. The successful candidate will have a proactive approach to problem-solving, a customer-focused mindset, and the ability to work independently as well as part of a team. This is an excellent opportunity for someone looking to grow their career in property management and make a significant impact on our leasing operations.

Responsibilities

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  • Conduct property tours for prospective tenants.
  • Process rental applications and conduct background checks.
  • Prepare and review lease agreements.
  • Coordinate move-in and move-out processes.
  • Maintain accurate and up-to-date tenant records.
  • Respond to tenant inquiries and resolve issues promptly.
  • Collaborate with property managers and maintenance teams.
  • Ensure compliance with leasing regulations and company policies.
  • Assist in marketing and advertising available properties.
  • Track and report on leasing activity and occupancy rates.
  • Handle lease renewals and terminations.
  • Provide excellent customer service to tenants and prospects.
  • Schedule and conduct property inspections.
  • Manage lease files and documentation.
  • Assist with rent collection and delinquency follow-up.

Requirements

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  • High school diploma or equivalent; Bachelor's degree preferred.
  • Previous experience in leasing or property management.
  • Strong understanding of leasing regulations and fair housing laws.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office and property management software.
  • Strong organizational and multitasking abilities.
  • Customer-focused with a positive attitude.
  • Ability to work independently and as part of a team.
  • Detail-oriented with strong problem-solving skills.
  • Ability to handle confidential information with discretion.
  • Valid driver's license and reliable transportation.
  • Flexibility to work weekends and evenings as needed.

Potential interview questions

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  • Can you describe your previous experience in leasing or property management?
  • How do you handle difficult tenant situations?
  • What strategies do you use to ensure compliance with leasing regulations?
  • Can you provide an example of how you successfully resolved a tenant issue?
  • How do you prioritize your tasks when managing multiple properties?
  • What property management software are you familiar with?
  • How do you stay organized and maintain accurate records?
  • Can you describe a time when you went above and beyond for a tenant?
  • How do you handle lease renewals and terminations?
  • What steps do you take to ensure a smooth move-in process for new tenants?